With the global personal care market expected to hit around 758.5 billion U.S. dollars by 2026, it’s clear people are spending more on grooming and self-care. Professional hair removal, especially waxing, has incredibly steady demand because clients want convenience and results that last weeks, not days. A waxing gift card is a direct line into that mindset, giving someone the gift of smoothness by covering their first appointment, which often gets them hooked on a regular routine. The data shows this has a real, measurable impact on a business’s bottom line.
Key Takeaways
- The beauty and wellness sector saw gift card sales jump 23% in 2025, a sign that people want to give experiences.
- Customers who come back, often after redeeming a gift card, end up spending 67% more over time than one-off clients.
- More than 70% of people using a gift card spend extra money to try a new service or upgrade the one they were gifted.
- Digital gift cards make up 55% of all gift card sales, because people want instant, easy delivery.
23% Increase in Beauty and Wellness Gift Card Sales in 2025: Beyond the Transaction
The Gift Card Association reported a huge 23% jump in beauty and wellness gift card sales in 2025, which points to a real shift in what people value. After years of stress, consumers are choosing to spend on experiences and self-care instead of just buying more stuff. A waxing gift card gives someone an actual appointment for pampering and feeling good about themselves, which we see in our own client feedback all the time. People are genuinely thankful for the nudge to do something for themselves that they normally wouldn’t have scheduled or paid for.
This growth proves people are now comfortable giving services as presents. It used to feel impersonal, but now it’s seen as a thoughtful and practical gift, like giving someone an hour of peace and quiet. For a waxing studio, this is a clear path to getting new clients by tapping into the gift-giving market. A potential new client might balk at the cost of a first appointment, but a gift card gets them in the door by removing that price tag hesitation. Honestly, gift cards bring in better long-term clients than standard discounts ever could.
Repeat Customers Spend 67% More: The Long-Term Value of a Gifted Experience
The Harvard Business Review found that repeat customers spend 67% more on average than new ones, a stat that really brings the value of a waxing gift card into focus. When a new person comes in to redeem a gift card, they’re starting a relationship with your studio, not just dropping in for a single service. If you give them a great first experience, good service, clean environment, friendly staff, there’s a very high chance they’ll be back on their own dime for the next appointment.
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Find a Wax Center Near You →Waxing is a service that naturally creates repeat business. As any esthetician knows, you get the best results with consistent appointments, and once clients see how smooth their skin stays, they want to keep that routine going. A gift card is the perfect way to start that cycle, turning a first-timer into a regular who books every four to six weeks. We see it constantly: a client comes in with a gift card for a leg wax and walks out having booked a Brazilian for next month and bought some aftercare oil. It’s a proven way to build a reliable revenue stream from clients who are actually engaged with your business.
Over 70% of Gift Card Recipients Try New Services: Expanding the Client Journey
The National Retail Federation has data showing that over 70% of people who get a gift card end up spending more than its value, usually by adding on another service or upgrading. For a waxing studio, this is gold. Someone comes in with a gift card for a simple leg wax, but once they’re there, comfortable in the environment, they might ask about an eyebrow shaping or even spring for a full body wax. You’re not pushing a hard upsell. They are choosing to expand their service on their own because the initial cost was already covered.
The psychology behind this is pretty simple. When part of the bill is already paid for by a gift card, trying something new feels less expensive and less risky. It just makes it easier for someone to say “yes” to an add-on. We see this all the time, a client gifted a specific service will start asking questions about other things we do, maybe about hard wax versus soft wax or our other treatments. Their curiosity is a natural opening for you to talk about everything you offer, which gets them more invested in your studio and bumps up the average ticket price per visit.
Digital Gift Cards Account for 55% of Sales: The Imperative of Accessibility
Everything is going digital, and gift cards are right there with the trend. A 2025 Blackhawk Network study confirmed that digital gift cards now make up 55% of all sales, finally overtaking physical cards. This just means you absolutely have to offer an easy, convenient way for people to buy them online. People expect instant gratification, so being able to buy and email a waxing gift card in a few clicks isn’t a nice-to-have anymore. It’s a basic business requirement.
If you don’t have a digital gift card option, you’re just leaving money on the table. It’s that simple. Customers love being able to shoot a gift over to someone’s email with a personal note, and the person receiving it can use it right away. On the business side, it’s a win because you don’t have to worry about managing inventory of physical cards or dealing with shipping. Sure, some people still like a physical card to put in a greeting card, but with 55% of sales being digital, you know where the momentum is. You must have a solid online gift card system. It’s not optional anymore.
Challenging Conventional Wisdom: Gift Cards as a Primary Acquisition Tool
Most people think of gift cards as a little side income, a nice bonus to their main business. But in my experience, they’re one of the most powerful tools you have for bringing in new clients and keeping them. Too many owners just see them as a way for regulars to spend a bit more or give a gift to a friend. Those things happen, but that view completely misses the strategic potential of a gift card program that you actually promote.
You should be actively marketing your gift cards as your number one way to get new people in the door. Why not partner with a local boutique for a cross-promotion, or run a big holiday campaign around the “gift of smoothness”? The data showing that gift card users spend more and try new services applies directly to turning a gifted first-timer into a dedicated regular who books every month. Don’t just sit back and wait for someone to ask if you sell gift cards. You need to push them as a low-risk way for new people to try your studio. Think of it as an investment in future loyalty, paid for by the gift-giver. And the idea that gift cards just take away from full-price sales is totally wrong, they bring in people who might never have considered professional waxing otherwise, expanding your customer base.
Treating a waxing gift card as a core part of your strategy can really change your business’s growth. When you pay attention to these consumer trends, you can turn a simple gift certificate into a machine for acquiring new clients and building reliable revenue. All the data backs this up. It’s about seeing the long-term client you’re gaining, not just the one-time sale. To build on this, check out our content on how loyalty programs can lock in that retention. And remember, none of this works unless you have impeccable waxing studio hygiene to make that first-time visitor want to come back.
How do waxing gift cards build customer loyalty?
A gift card gets a new client in the door. If they have a great first experience, they’re very likely to come back for regular appointments to maintain their results, and that’s how loyalty starts.
What is the average redemption rate for beauty service gift cards?
It varies, but for beauty and wellness, the industry average is high, somewhere between 80% and 90%. So, you can be pretty confident that the gift will actually get used.
Should I offer both physical and digital waxing gift cards?
Yes, you absolutely should. Offer both. Digital is taking over because it’s fast and easy, but some people will always want a physical card to put inside a birthday card. Cover both bases.
Can gift cards help introduce new services to existing clients?
For sure. You can run a promotion where you offer a small gift card value specifically for a new service you’re launching. It encourages your regulars to try it without paying the full price, and many will add it to their routine if they like it.
Are there any legal considerations for selling gift cards?
Yes, definitely. The laws for gift cards change depending on where you are, especially around things like expiration dates and fees. You need to check your state and federal rules to make sure you’re compliant. For instance, Georgia’s Fair Business Act (O.C.G.A. Section 10-1-393(b)(23)) has specific restrictions you’d need to follow.
